IoT & Connectivity Technical Specialist

Empresa: Panasonic
Provincia: Barcelona
Población: 
Descripción: Barcelona Panasonic Heating and Ventilation Air-conditioning Europe | 1st November Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team! Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges. At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers’ expectations. We are a powerful brand with a rich company culture, based on our 7 principles. It´s not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people’s lives at home and at work, and move society forward. WHAT YOU WILL BE DOING Provide a high level remote technical support for issues escalated to European HQ technical team. Assisting, when required, with both internal and external customers on the installation, commissioning and repair of Panasonic heating and cooling solutions products. Facilitate product commissioning within the LSO’s, assigning it to the suitable resources with project follow up throughout the process ensuring quality assurance and maintaining customer satisfaction. Prepare project documentation for pre-sales data and after sales support. Collaborate with our Marketing Team on the creation of the necessary IoT and Connectivity marketing material and support our solution experts for training. Collaborate with and coordinate Product Manager on the management of the Training Centers to keep them up to date, especially for the uninstallation of old product and installation of new one and collaborating with them in order to technically review new product´s Installation and Service manuals. Support product documentation development, work with product teams and factories, proof and review technical content. Including, but not limited to ErP documents, test reports, DoC, specification documents, II, OI and SM. As Panasonic European Admin on Cloud Side to manage LSO’s Admin Accounts and supervise LSO’s Admin job. Manage, analyze and report the use of SIM Cards used by Panasonic IoT Devices. Supervise the invoiced IoT services vs activated services in the Cloud. Support projects developed with 3rd Party companies in Europe. WHAT WE ARE LOOKING FOR Relevant University Degree with functionally focused, deep technological expertise or equivalent education and experience. At least 5 years of relevant experience in the field Knowledge on Building Automation (KNX, Modbus, BACnet,..) Knowledge on IoT devices and systems Knowledge on LAN and WAN networks WHAT WE OFFER YOU A challenging strategic role where you can actively contribute to the company´s success and take on responsibility International work environment Variety of training and development opportunities Attractive remuneration package, so...
Tecnologías: KNX, Modbus, BACnet, IoT, LAN, WAN
Tipo de Contrato: Indefinido
Salario: Sin especificar
Experiencia: Más de 5 años
Funciones: Electrónica - Ingenieros/Industria
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