Solutions Engineer

Empresa: Cape.io
Provincia: Spain
Población: 
Descripción: What you´ll do Strategic Market Mastery -Deeply understand the creative and media landscape where advertisers, agencies, and media platforms intersect, ensuring our technical solutions align with the broader ecosystem. -Apply an analytical mindset to specialize in the specific market Cape.io operates in, staying ahead of trends to keep our clients competitive. -Build trust with demanding users by communicating transparently about responsibilities, technical constraints, and mutual commitments. Product and Technical Strategy -Align with the Creative Automation product team on technical feasibility, translating complex client needs into clear, actionable requirements. -Design solutions that balance the "now" and the "next" maintaining short-term momentum for the client while safeguarding the long-term stability and scalability of our platform. -Bridge the gap between Sales and Service Delivery by collaborating with the implementation and support teams to ensure a flawless transition for every new client. Client Management and Advisory - Act as a trusted technical advisor, building and maintaining strong relationships with key clients through expert troubleshooting and strategic support. - Take ownership of leading and guiding verticals in adopting best practices and implementing new solutions tailored to their unique business needs. - Be the voice of the customer by gathering feedback on product performance and identifying areas for future improvement. Sales Support and Solution Engineering -Partner directly with the sales team to decode customer requirements and propose technical solutions for a perfect, tailored product fit. -Master Cape.io’s technical capabilities to effectively communicate product benefits, address complex inquiries, and provide the clarity needed to ensure customer satisfaction. What you´ll bring -Experience: 3–4 years in a similar mid-level role, ideally within a digital marketing SaaS company or on the ad operations side of a media agency. -Domain expertise: A strong background in paid social, programmatic display, and/or OLV buying. -Technical stack: Proficiency with DSPs such as Google Marketing Platform (GMP), Amazon, Adform, The Trade Desk, etc. -Communication: Fluency in Spanish and English is essential. You must be able to translate complex technical concepts into clear insights for non-technical stakeholders. -Analytical and eager to learn: An analytical mindset with the drive to specialize in our specific niche and stay curious about market shifts. -Relationship building: Exceptional presentation skills and the ability to build long-term trust with high-stakes clients. -Problem solving: Strong troubleshooting skills and the capability to manage multiple tasks and projects concurrently without losing sight of the deadline. -Collaborative spirit: A natural ability to work seamlessly with both sales and product teams to achieve a common goal.
Tecnologías: Amazon, GMP
Tipo de Contrato: Indefinido
Salario: Sin especificar
Experiencia: 3 años
Funciones: Comercial
Formación mínima: Diplomado
Descubre más: https://www.tecnoempleo.com/solutions-engineer-capeio/amazon-gmp/rf-630d142bb23393d14f40