Business Analyst - Utilities

Empresa: UST
Provincia: 100% En remoto
Población: 
Descripción: We are still looking for the very Top Talent...and we would be delighted if you were to join our team! More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. What we look for? We are looking for an experienced Business Analyst with strong expertise in Utilities, Customer Information Systems (CIS), Billing, and Customer-to-Cash / Meter-to-Cash processes to join a large-scale transformation programme. In this role, you will act as the key link between business stakeholders and delivery teams, helping to define future-state processes, translate complex business requirements into actionable user stories, and ensure successful implementation across billing, customer management, metering, payments, collections, and market operations. If you have a passion for process improvement, stakeholder management, and utility industry transformations, we´d like to hear from you. Full remote collaboration, with travel occasionally to London. Key Responsibilities: Lead discovery workshops with stakeholders across Customer Service, Billing, Finance, Credit and Collections, Metering, Market Operations, Regulatory, Digital, and Technology teams. Analyse and document current and future-state business processes covering: - Customer and account setup - Contract lifecycle management - Products and tariffs - Premises and supply points - Metering and consumption - Rating and billing - Payments and refunds - Receivables and debt management - Market interactions Gather and document: - Functional requirements - Data requirements - Integration requirements - Reporting needs - Security and control requirements - Non-functional requirements Convert business and regulatory rules into clear implementation requirements and acceptance criteria. Manage and refine product backlogs, helping delivery teams prioritise and prepare work items. Support solution design and configuration workshops while maintaining full requirement traceability. Define business scenarios for: - System Testing - Integration Testing - Regression Testing - User Acceptance Testing (UAT) Collaborate with Data Engineers on: - Source-to-target mappings - Data quality rules - Migration reconciliation - Remediation decisions Work closely with Developers and Integration Teams to clarify: - APIs - Event-driven processes - Validations - Error handling - Operational support requirements Coordinate UAT execution, defect management, business sign-off, and operational readiness activities. Create and validate operational procedures, training materials, and business readiness documentation for go-live. Minimum requirements: Proven experience as a Business Ana...
Tecnologías: SAP Utilities, Oracle Utilities, Kraken Technologies, Hansen, APIs, SQL
Tipo de Contrato: Indefinido
Salario: Sin especificar
Experiencia: Más de 5 años
Funciones: Analista - Consultor
Descubre más: https://www.tecnoempleo.com/business-analyst-utilities-ust/sap-utilities-oracle-utilities/rf-ec9b1399524763574040